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Welcome to SodaStream Support
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  • How do I know if my CO2 cylinder is empty?
  • Which cylinders can I use with my Sparkling Water Maker?
  • What is the difference between the two cylinder systems?
  • Where can I exchange my empty CO2 cylinder?
  • Can I exchange my Screw-In System cylinder for a Quick Connect Cylinder?
  • Can I return extra cylinders if I don't plan on exchanging them?
  • How often will I need to replace my CO2 cylinder?
  • Where can I recycle my CO2 cylinders if I no longer use them and do I get back a deposit?
  • What's the difference between CO2 exchange VS. Back-Up CO2 cylinders (spare cylinders)?
  • Is it safe to have carbonating cylinders in my home and how should they be stored?
  • Can a different company's carbonating cylinder be used with my SodaStream Sparkling Water Maker?
  • Can my SodaStream cylinder be used with a different company's Sparkling Water Maker?
  • How can I exchange my discontinued cylinder?
  • What are your CO2 cylinders made of?
  • What are the benefits of SodaStream CO2 cylinders?
  • Will my carbonating cylinder expire?
  • Where does the CO2 come from and is it safe?
  • How do you ensure that SodaStream carbonating cylinders that get refilled are clean?
  • How does the quality of SodaStream cylinders differ from those of other suppliers?
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