Skip to main content
sodastream logo
SHOP
  • Sparkling Water Makers
  • Gas
  • Flavours
  • Bottles & More
  • Jet
  • Compare machines
IMPACT
  • Environment
  • Wellness
  • Mixology
  • Why SodaStream
  • シロップ
GET GAS
  • Store Locator
  • Register your machine
  • FLAVOURS
  • BOTTLES & MORE
  • WHY SODASTREAM?
  • SODASTREAM X LIPTON
  • 1300 763 278
Maskinsortiment

cart user
sodastream logo

user cart
SHOP
  • Sparkling Water Makers
  • Gas
  • Flavours
  • Bottles & More
  • Jet
  • Compare machines
IMPACT
  • Environment
  • Wellness
  • Mixology
  • Why SodaStream
  • シロップ
GET GAS
Welcome to SodaStream Support
  • Store Locator
  • Register your machine
  • FLAVOURS
  • BOTTLES & MORE
  • WHY SODASTREAM?
  • SODASTREAM X LIPTON
  1. Support Home
  2. Bubble Troubles

Bubble Troubles

Select your Sparkling Water Maker or “Cylinders & CO2” for troubleshooting assistance

Cylinders & CO2
  • What's up with the small pieces of ice that appear in my water after carbonation?
ART
  • Why is my ART not carbonating properly?
  • What to do if my ART is out of CO2?
  • How do I get my ART to stop leaking water?
  • Why is my bottle not connecting to my ART?
DUO
  • Why is my DUO not carbonating properly?
  • How to know if my Quick Connect Cylinder is out of CO2?
  • How do I get my DUO to stop leaking water?
  • What should I do if I hear the sound of leaking CO2 from my DUO?
  • Why won’t the carbonating flask close or lock?
  • Why won’t the cylinder fit in the DUO?
E-TERRA
  • Why does my E-TERRA not carbonating properly?
  • How to get my E-TERRA stop leaking water?
  • What should I do if I hear a sound of leaking CO2 from my E-TERRA?
  • Why does the bottle not connecting to my E-TERRA?
  • How come the lights on my E-TERRA are not working?
TERRA
  • Why is my TERRA not carbonating properly?
  • What to do if my TERRA is out of CO2?
  • How do I get my TERRA to stop leaking water?
  • Why does the bottle not connecting to my TERRA?
GAIA
  • Why is my GAIA not carbonating properly?
  • What to do if my GAIA is out of CO2?
  • How to get my GAIA stop leaking water?
  • What to do if the cylinder handle is not going completely down after I insert my cylinder?
  • There is a 'click' sound when I insert/remove the bottle – is that normal?
Spirit
  • Why is my Spirit not carbonating properly?
  • What to do if my Spirit is out of CO2?
  • How do I get my Spirit to stop leaking water?
  • Why is my bottle not connecting to my Spirit?
Spirit One Touch
  • Why is my Spirit One Touch not carbonating properly?
  • What to do if my Spirit One Touch is out of CO2?
  • How do I get my Spirit One Touch to stop leaking water?
  • Why is my bottle not connecting to my Spirit One Touch?
  • How come the lights on my Spirit One Touch are not working?
Crystal
  • Why is my Crystal not carbonating?
  • What to do if my Crystal is out of CO2?
  • How do I get my Crystal to stop leaking water?
  • What should I do if my glass carafe broke during carbonation?
© 2023 SodaStream Inc.
All Rights Reserved.
Products
  • Sparkling Water Makers ​
  • Get Gas
  • Flavours
  • Bottles & More
  • SodaStream x PEPSI
  • BRITA
Information
  • Support
  • Product Registration
  • Legal Terms
  • Privacy policy
  • Recipes
  • Careers
  • Privacy Policy
  • Social Media Contest - Terms of Use
  • Product Registration
  • Manual and User Guides
More
  • Account & Track Orders
  • Find a store near you
    Questions bubbling up?...
    Navigation menu