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  1. Support Home
  2. Bubble Troubles

Bubble Troubles

Select your Sparkling Water Maker or “Cylinders & CO2” for troubleshooting assistance

Cylinders & CO2
  • What to do if there's a sound of leaking CO2 from my SodaStream Sparkling Water Maker?
  • What's up with the small pieces of ice that appear in my water after carbonation?
ensō
  • Why does my SodaStream ensō™ Sparkling Water Maker not carbonating properly?
  • How to prevent the SodaStream ensō™ Sparkling Water Maker from leaking water?
  • Why is the bottle not connecting to the SodaStream ensō™ Sparkling Water Maker?
  • What to do if the cylinder handle is not going completely down after I insert the cylinder?
E-TERRA
  • Why does my SodaStream E-TERRA™ Sparkling Water Maker not carbonating properly?
  • How do I know if my SodaStream Quick Connect Cylinder is out of CO2?
  • How to get my SodaStream E-TERRA™ Sparkling Water Maker stop leaking water?
  • What should I do if I hear a sound of leaking CO2 from my SodaStream E-TERRA™ Sparkling Water Maker?
  • Why does the bottle not connecting to my SodaStream E-TERRA™ Sparkling Water Maker?
  • How come the lights on my SodaStream E-TERRA™ Sparkling Water Maker are not working?
DUO
  • Why is my SodaStream DUO™ Sparkling Water Maker not carbonating properly?
  • How to know if my SodaStream Quick Connect Cylinder is out of CO2?
  • How do I get my SodaStream DUO™ Sparkling Water Maker to stop leaking water?
  • What should I do if I hear the sound of leaking CO2 from my SodaStream DUO™ Sparkling Water Maker?
  • Why won’t the carbonating flask close or lock?
  • Why won’t the cylinder fit in the SodaStream DUO™ Sparkling Water Maker?
ART
  • Why is my SodaStream ART™ Sparkling Water Maker not carbonating properly?
  • What to do if my SodaStream ART™ Sparkling Water Maker is out of CO2?
  • How do I get my SodaStream ART™ Sparkling Water Maker to stop leaking water?
  • Why is my bottle not connecting to my SodaStream ART™ Sparkling Water Maker?
TERRA
  • Why is my SodaStream TERRA™ Sparkling Water Maker not carbonating properly?
  • What to do if my SodaStream TERRA™ Sparkling Water Maker is out of CO2?
  • How do I get my SodaStream TERRA™ Sparkling Water Maker to stop leaking water?
  • Why does the bottle not connecting to my SodaStream TERRA™ Sparkling Water Maker?
GAIA
  • Why is my SodaStream GAIA™ Sparkling Water Maker not carbonating properly?
  • What to do if my SodaStream GAIA™ Sparkling Water Maker is out of CO2?
  • How to get my SodaStream GAIA™ Sparkling Water Maker stop leaking water?
  • What to do if the Quick Connect cylinder handle is not going completely down after I insert my cylinder?
  • There is a 'click' sound when I insert/remove the bottle – is that normal?
Spirit
  • Why is my SodaStream Spirit™ Sparkling Water Maker not carbonating properly?
  • What to do if my SodaStream Spirit™ Sparkling Water Maker is out of CO2?
  • How do I get my SodaStream Spirit™ Sparkling Water Maker to stop leaking water?
  • Why is my bottle not connecting to my SodaStream Spirit™ Sparkling Water Maker?
Spirit One Touch
  • Why is my SodaStream One Touch™ Sparkling Water Maker not carbonating properly?
  • What to do if my SodaStream One Touch™ Sparkling Water Maker is out of CO2?
  • How do I get my SodaStream One Touch™ Sparkling Water Maker to stop leaking water?
  • Why is my bottle not connecting to my SodaStream One Touch™ Sparkling Water Maker?
  • How come the lights on my SodaStream One Touch™ Sparkling Water Maker are not working?
Crystal
  • Why is my SodaStream Crystal™ Sparkling Water Maker not carbonating?
  • What to do if my SodaStream Crystal™ Sparkling Water Maker is out of CO2?
  • How do I get my SodaStream Crystal™ Sparkling Water Maker to stop leaking water?
  • What should I do if my glass carafe broke during carbonation?
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