How do I get my SodaStream Crystal™ Sparkling Water Maker to stop leaking water?

Follow the steps below to help stop your SodaStream Crystal™ Sparkling Water Maker from overflowing: 

Step 1 - Did you fill the bottle to the fill line?

Make sure you are filling the carbonating bottle with water to the fill line only.

Step 2 - Is your bottle compatible with the SodaStream Crystal™?

Make sure your bottle is compatible with your Sparkling Water Maker. The SodaStream Crystal™ Sparkling Water Maker is only compatible with the 0.7L glass carafe.

Step 3 - Did you insert the bottle properly?

Try reinserting your glass carafe and push the carbonating head down. Make sure the bottle flask is properly locked with the carbonating head and the carbonating tube is inside the glass carafe. Hold the carbonating head down and turn the flask lever left to the locked position to ensure safety.


Step 4 - Did you fizz the water in the right way?

Carbonate water only. Flavours should only be added after carbonation.

Make sure you're firmly pressing the carbonating button in short, two-second presses, releasing, and repeating --  3 times for light fizz, 5 times for strong fizz, and more for extra strong fizz.


For more assistance, please contact us via email or phone at 1300 763 278.