Follow the instructions below for help.
Option 1 - The sound of leaking CO2 comes after carbonation is finished
Leave the Sparkling Water Maker in an upright position. When the Sparkling Water Maker is no longer releasing CO2, remove the carbonating bottle. If you continue to hear the sound of leaking gas, contact us via email or phone at 1300 763 278.
Option 2 - The sound of leaking CO2 comes after inserting a new cylinder or during carbonation
Make sure the SodaStream Quick Connect Cylinder is properly installed
Still having trouble? Contact us via email or phone at 1300 763 278.