Not sure if your CO2 cylinder is empty? We can help.
- Make sure the cylinder is properly inserted in the cylinder holder, with the cylinder handle lowered.
- Press the carbonating button and check if you see CO2 entering the bottle.
- Press the carbonating button a few times and check for bubbles.
- Listen for a sputtering sound when you press the button.
SodaStream recommends keeping a back-up carbonating cylinder handy so you can keep enjoying fresh, fizzy drinks without interruption while you exchange the empty CO2 cylinder via courier service or in a store near you.
Questions? Contact us via email or phone at 1-300-763-278.