Why is my SodaStream GAIA™ Sparkling Water Maker not carbonating properly?

Try the steps below to get back to bubbling:

Step 1 - Did you insert the bottle properly?

  1. To insert the BPA-free carbonating bottle screw the BPA-free carbonating bottle into the Sparkling Water Maker by turning it to the right until there is a ‘click’ sound.
  2. The bottle is inserted correctly, when there is a small gap between the bottom of the Carbonating Bottle and the base.
Step 2 - Did you fizz the water in the right way?

Try re-carbonating by pressing the carbonating button in short 1 second presses; 3 presses for standard carbonation and 5 presses for strong carbonation.

Sparkle Note: You may see small pieces of ice appear in the water during carbonation of very cold water. Any ice created will simply melt. Make sure not to push too hard and Remember to always fizz water before adding any flavor.

Step 3 - Are you out of CO2?

To check if you’re out of CO2, first make sure the SodaStream Quick Connect Cylinder is properly inserted in the cylinder holder with the cylinder handle lowered. Once you’ve checked this, push the carbonating button a few times to see if CO2 is entering the bottle and check for bubbles.

If you're out of CO2 click here to find a store near you or exchange your cylinder online.

For more assistance, please contact us via email or phone at 1-300-763-278.