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How to get my SodaStream E-TERRA™ Sparkling Water Maker stop leaking water?

Follow the below instructions to help stop your SodaStream E-TERRA™ Sparkling Water Maker from overflowing:

Step 1 - Did you fill the bottle to the fill line?

Step 2 - Is your bottle compatible with the SodaStream E-TERRA™ Sparkling Water Maker?

The SodaStream E-TERRA™ Sparkling Water Maker is compatible with the 1L BPA Free carbonating bottle (0.84L fill line), the 0.5L BPA Free carbonating bottle (0.45L fill line).

Check the following compatibility chart:

Step 3 - Did you insert the bottle properly?

Step 4 - Did you fizz the water in the right way?

Carbonate water only. Flavors should only be added after carbonation.

To carbonate, press as follows to get the desired level of your choice:
• For 1L Carbonating Bottle: left button (one bubble) for light fizz; Middle button (two bubbles) for medium fizz; Right button (three bubbles) for strong fizz.
• For 0.5L Carbonating Bottle: Left button (one bubble) for medium fizz; Middle button (two bubbles) for strong fizz. Do not carbonate if flavors were added.

For more assistance, please contact us via email or phone at 1-300-763-278 Mon-Fri 9 am-5 pm